The GDPR are the updated regulations which govern the gathering, retaining, processing and transferring of personal data in the European Union. They state that data should be collected for a specific purpose, used only for that purpose and retained for only as long as it meets that purpose.
As a customer of AEF Electrical Ltd. we may store your name, postal address, telephone number and email address. This information will come from you when you request a quotation or enter into a contract of works with us. We may also store information relating to the job details and job history. Where relevant we may also store your tenant’s names and contact details.
AEF Electrical Ltd. collect and store this data for legitimate business purposes only. We may pass your details on to third parties where relevant for legitimate business purposes eg. To confirm your postal address to our suppliers for delivery of materials.
Information is mainly stored in digital form on our secure email and account’s servers. Anti-virus software is installed and regularly updated on our computer system. On the rare occasion any physical paperwork is produced this is stored in locked filing cabinets within AEF Electrical Ltd.'s office at 7 Angle Park Terrace, Edinburgh EH11 2JX. We may store information indefinitely or until there is no legal or legislative reason to do so. Should you specifically request that your information is deleted from our system we will do so unless there is a legal or statutory reason not to eg: records required for HMRC.
Only authorised personnel have access to our customer information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. Any data breach that does occur will be reported to the ICO (Information Commissioner’s Office).